OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
342 ratings and 128 comments received in the last 90 days.
11 January 2022
Everything went smoothly, apart from having to wait a few months for the car, But these are difficult times .
10 January 2022
I was very satisfied. as I said I was always made to feel welcome and valued. Our Saleman, Jacky was very good. He was upfront from the start, he appraised me fully when there was another delay in delivery and his honesty and integrity was refreshing
10 January 2022
Staff were good
09 January 2022
Everything which was discussed at the initial enquiry stage was communicated to myself on an ongoing basis from initial contact through to delivery of the new vehicle.
04 January 2022
Could not fault the process from start to finish
02 January 2022
Excellent service all round - seamless process with transferring my cherished plate and refund of my road tax arriving within a week.
26 December 2021
No downsides. Well looked after by Nick throughout the sales and delivery experience.
26 December 2021
Good service and very friendly.
19 December 2021
Nothing was too much trouble from ordering to hand over
16 January 2022
Pleasant staff
13 January 2022
Raymond reassured us that our car would be well looked after and it was.
13 January 2022
Easy
10 January 2022
You do what you say you are going to do.
10 January 2022
great garage
09 January 2022
Car service on time and car washed.
04 January 2022
Car appointment made and service performed within time frame promised. Clean facilities and excellent customer service.
03 January 2022
Everything was fine.
01 January 2022
I was in a great hurry to get a new tyre fitted and they were able to source and fit one in 24 hours
31 December 2021
Called to say the car is ready early afternoon, I couldn't make it till almost closing time, they brought the car to the door and good service. Good clean car too.
11 January 2022
The whole process from start to finish was faultless.