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ABOUT JOHN CLARK ABERDEEN.

BMW is a name that is associated with quality, refinement and sophistication.

Meet the team

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Jim McGouldrick

Used Car Sales Manager
  • Years at the dealership 10
  • Years in the industry 18
  • Department Sales

Adam Barry

New Car Sales Manager
  • Years at the dealership 8
  • Years in the industry 16
  • Department Sales

Doug Coull

New Car Sales Controller/Executive
  • Years at the dealership 9
  • Years in the industry 38
  • Department Sales

Nick Garvie

New Car Sales Executive
  • Years at the dealership 16
  • Years in the industry 20
  • Department Sales

Mike Murray

New Car Sales Executive
  • Years at the dealership 3
  • Years in the industry 3
  • Department Sales

Neil Sutherland

Used Car Sales Executive
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales

James Ennis

Product Genius
  • Years at the dealership 1.5
  • Years in the industry 1.5
  • Department Sales

Raymond Henderson

Service Manager
  • Years at the dealership 31
  • Years in the industry 37
  • Department Aftersales

Richard Christie

Parts Manager
  • Years at the dealership 14
  • Years in the industry 21
  • Department Aftersales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very satisfied with the contact made regarding my car. I was constantly updated and not a lot of places do that.

Service

Car delivered back cleaned and vacuumed. Kept updated during the day of the progress.

Service

Very efficient service from start to finish.

Service

Very satisfied

Service

Helpful consistent staff

Service

Perfectly handled to workaround my work commitments with no impact on my time whatsoever

Service

As previously mentioned extra work wasn't a problem on same day and all parts needed were in stock

Service

Easy to arrange the service and first class assistance in arranging the return of my car given that i sprung a last minute change in arrangements.

Service

No complaints at sll

Service

I was given an e mail the previous day to put my car in at 9am. When I went in at 9am Inwas told that the car was booked in a slot at 3pm. Why book me in at 9 am if car not being worked on to 3 pm.

Service

Job done, no mess, good workmanship

Service

The service department found me a suitable slot for an MOT at a very busy time for yourselves and it suited myself also.

Service

Booked for service while you wait. All done in the time allocated.comfortable waiting area to allow me to work, and coffee on hand as required. Courteous welcome and close-out.

Service

No issues at all contact went smoothly

Service

Very efficient and friendly.

Service

No issues at all

Service

Was heading over to collect car in a taxi and was en route when I was called asking if they could keep the car until the next day

Service

The receptionist new my name, the service manager new my name and the mechanic new my name. The mechanic came out personally to give me an update. Lovely sitting area. Free coffee and biscuits too. Well coordinated and respectful.

Service

Good communication and car was cleaned and hoovered on collection

Service

They picked up my car and returned it to me making the whole process easy

Service

Did everything I asked although missed one item which was completed when I enquired if it had been completed.

Service

Car in and out with no issues.

Service

I appreciated the video I got back with them checking my car

Service

Pleasant staff. Fast turnaround service as promised.

Service

I actually look forward to taking my car to John Clark Aberdeen because whilst the car is being worked on I can also get work done in their comfortable waiting area.

Service

The Car was in for a Recall that was completed fine - Given a Previous Issue with Garage they completed a Valet on Car which was completed to a high standard.

Service

Very helpful friendly staff

Service

Efficiency of staff

Service

It's what I would expect from a BMW dealership

Service

Excellent service once again. Prompt replacement of a headlight under goodwill really made a difference

Service

Very good.

Service

I have been given advice on a number of occasions by Mr Henderson the workshop manager whom I trust implicitly. All the staff involved from booking in,reception,arranging transport etc have been helpful,polite and professional.

Service

Professional sales man Knows exactly how to deal with Motability issues. Plus continues updates during the hol period unlike my previous dealers.

Sales

Doug Coull always gives you 100% attention. I never deal with anyone else in BMW and he is the reason that i go back time and time again. He completely understands the customer needs and goes the extra mile to help. He's Simply the Best!

Sales

Due to my motability dealer Nick at Aberdeen BMW, I would recommend this dealer and himself to anyone I could. He was absolutely outstanding and so was the showroom. This was my best experience from any other dealer/brand I have experienced since I s

Sales

Couldn't fault a thing Salesman were superb with everything arranged impeccabley

Sales

The sales man was informative, friendly and made me felt welcomed.

Sales

Second time buying new BMW John Clark. They know BMW.

Sales

The staff at John Clark Aberdeen were all lovely from being greeted at the door by the lovely Lorna Welsh to leaving the showroom with our beautiful new car all overseen by Doug Coull, it was hassle free and a great experience.

Sales

Handover was very professional.

Sales

from looking at the cars, test driving the cars to the pick up of the new car was all dealt with quickly and smoothly,

Sales

I think the answer to Question 1 covers this. Lynn was a excellent focal point for the business in managing the timely delivery of an excellent BMW 330e vehicle. My 4th new BMW since 2008 and I am sure we will be happy with it. Like the other 3.

Sales

My salesperson Lynn kept me fully informed throughout the process and made sure she had arranged my car to be in the delivery bay on arrival.

Sales

Car was delivered much quicker than expected, got good deal and very happy with car

Sales

We are very lucky with our Sales Representative, Neil Sutherland, who never fails to go above and beyond to meet our requirements. He is extremely patient, very personable, sincere and makes his customers feel very comfortable.

Sales

AS DESCRIBED ON FIRST QUESTION, NAMELY MR DOUGLAS COULL. THIS GENTLEMAN IS SO THOROUGH IN EVERY ASPECT LEAVING ONE DEVOID OF ANY NEGATIVE ISSUES.

Sales

Car received and all features explained.

Sales

The staff were polite, informative and most helpful