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ABOUT JOHN CLARK ABERDEEN.

BMW is a name that is associated with quality, refinement and sophistication.

Meet the team

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Jim McGouldrick

Used Car Sales Manager
  • Years at the dealership 10
  • Years in the industry 18
  • Department Sales

Adam Barry

New Car Sales Manager
  • Years at the dealership 8
  • Years in the industry 16
  • Department Sales

Doug Coull

New Car Sales Controller/Executive
  • Years at the dealership 9
  • Years in the industry 38
  • Department Sales

Nick Garvie

New Car Sales Executive
  • Years at the dealership 16
  • Years in the industry 20
  • Department Sales

Mike Murray

New Car Sales Executive
  • Years at the dealership 3
  • Years in the industry 3
  • Department Sales

Neil Sutherland

Used Car Sales Executive
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales

James Ennis

Product Genius
  • Years at the dealership 1.5
  • Years in the industry 1.5
  • Department Sales

Raymond Henderson

Service Manager
  • Years at the dealership 31
  • Years in the industry 37
  • Department Aftersales

Richard Christie

Parts Manager
  • Years at the dealership 14
  • Years in the industry 21
  • Department Aftersales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very smooth, great updates, felt valued.

Service

Very polite and informative

Service

Super service.

Service

Issue was sorted rapidly

Service

all good

Service

Excellent communication from front desk and service. I got all remainders.

Service

Because the work was carried out very efficiently and quickly

Service

From the front door till you leave the service is great

Service

John Clark (Aberdeen) Ltd accepted my car at the booked time, completed the service and returned the car at their advised time. They also completed a complimentary video vehicle health check which I was able to see before leaving the dealership.

Service

Courteous, friendly staff, who were very well trained in Covid-19 precuations,

Service

Great customer service as per usual

Service

Car was serviced motd washed and back to me in less than 3 hours

Service

Completely satisfied.

Service

Good Covid measures, quickly and easily booked in and completed on time

Service

Couldn't fault any part of the service top marks

Service

Good, efficient and friendly staff made positive impact.

Service

Find the service is always very good.

Service

Always looked after.

Service

Always willing to go the extra mile for service to customers.

Service

I like the videoing of the car to show any problems and it was easy to accept and deal with any problems over the internet.

Service

Service dept is always outstanding. Very professional 1st class service.

Service

My car was in for a service and it was straight forward. Dropped car off, and was called when it was ready. No issues during service and video sent showing me tyre tread and condition of brackets.

Service

The liaison offered was very good.

Service

Work carried out to high standard

Service

Service went like clockwork with due consideration to COVID 19

Service

Kept me informed throughout service real time

Service

Happy to help me out

Service

Friendly efficient service

Service

couldn't fault it. thanks

Service

Whenever I have my car serviced or an mot at john Clark I am always happy with the service I receive and the car always comes back feeling like new.

Service

Efficient service

Service

No issues with the booking & MOT

Service

Everything was done as promised, i was kept informed on the progress and the car was ready on time.

Service

I had an express appointment and all work was completed within the time frame. Social distancing arrangements were effective and adequate space was provided.

Service

really efficient

Service

Staff were polite and facility is well organised

Service

There always spot on

Service

No issues from booking, to having to change date of service to having it done including courtesy car

Service

They dealt with reported problems and other work efficiently and pleasantly

Service

Good communications and service

Service

Professional and clean

Service

very good

Service

Overall very satisfied with the service provided albeit under strange and unfamiliar conditions, clear and definitive guidelines effectively displayed. Was greeted politely and kept informed of the progress on my vehicle; Very efficient; well done.

Service

Great customer care and effort with the recent work done on my car, even with the unexpected issues, everything was done promptly, They kept me updated with the process. If you can pass on my thanks to Raymond, Stuart, Lisa and Technicians

Service

Did everything I needed politely and ahead of time

Service

Excellent set up for COVID 19 and great communication.

Service

John Clark Aberdeen always provides a great service, the car is well looked after by the team.

Service

Great Covid19 precautions, excellent service & communication, first class technical support by the chaps in the workshop.

Service

Did what was promised in the exact time.

Service

Car was fixed and ready the same day complete with an inside and out valet.

Service

Despite Covid 19 they took good care of everything.

Service

Stewart the mechanic was extremely helpful fully explained what was wrong with my car and explained in full how they were going to rectify the matter

Service

Staff very helpful, friendly and accommodating

Service

The car was picked up ( we are presently isolating ) at the correct time and returned at an agreed time. The car was cleaned and the brake fluid was completed.

Service

Happy with service as a whole, price very much over the top, no discussion on what extras would be.

Service

Everything carried out to my satisfaction

Service

The different car functions were explained clearly and efficiently during the hand over, including showing us how to download the BMW app. Jacky was very attentive and nothing was any trouble to him.

Sales

Explained everything very well and really copped well given the global health pandemic we went through

Sales

Kept in touch always helpful friendly

Sales

Super efficient in everything they did

Sales

Great service and managed to adhere to safe social distance whilst still making me feel welcome and looked after.

Sales

Nick is a great ambassador for the brand

Sales

Delivery was in the midst of the pandemic. We felt very safe in the showroom, which was spotless. Handover was minimal, but was what was required under the circumstances.